Refund Policy
NOVA BRIDGE Refund & Return Policy
We want you to be fully satisfied with your purchase from NOVA BRIDGE. If for any reason you are not happy, you may request a return or exchange within 30 days of receiving your order.
Conditions for Returns:
-
Items must be unused, in their original packaging, and in the same condition as received.
-
Some items (e.g., personalized products or digital items) may not be eligible for returns.
Refund Process:
-
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
-
Approved refunds will be issued to your original payment method within 5β7 business days.
-
Shipping costs are non-refundable.
How to Return:
Contact our customer support team at [Novabridgecommerce@gmail.com / +1(470) 680-4416] to start a return. We will provide instructions on how to send your item back.