Refund Policy

NOVA BRIDGE Refund & Return Policy

We want you to be fully satisfied with your purchase from NOVA BRIDGE. If for any reason you are not happy, you may request a return or exchange within 30 days of receiving your order.

Conditions for Returns:

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Some items (e.g., personalized products or digital items) may not be eligible for returns.

Refund Process:

  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable.

How to Return:
Contact our customer support team at [Novabridgecommerce@gmail.com / +1(470) 680-4416] to start a return. We will provide instructions on how to send your item back.