AstroNova™ Shipping Policy

Operated by NovaBridge Commerce LLC

Thank you for shopping with AstroNova™! We are committed to providing a smooth and transparent shopping experience. Please review our shipping information below before placing your order.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and U.S. public holidays.

During periods of high demand, processing may take longer. We will notify you if a significant delay affects your order.

Estimated Shipping and Delivery Times

We currently offer shipping to customers within the United States.

• Order processing: 1–3 business days.

• Estimated shipping transit time: 7–15 business days.

• Estimated total delivery time: 8–18 business days.

Delivery estimates are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, customs clearance, weather conditions, and other circumstances beyond our control.

Some products may ship directly from our international fulfillment partners.

Shipping Costs

Free standard shipping is available on AstroNova™ orders shipped to eligible addresses within the United States.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation email with tracking details.

Please allow time for the carrier to update tracking information after your order has been dispatched.

Shipping Delays

Although we work to deliver orders within the estimated timeframe, occasional delays may occur due to customs processing, carrier disruptions, holidays, or unexpected circumstances.

If your order is significantly delayed, please contact us at info@novabridgestore.com, and we will help investigate its status.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will try to assist before the order ships, but address changes cannot be guaranteed once processing has begun.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at info@novabridgestore.com with your order number and relevant details.

For damaged items, please include photos of the product and packaging when reasonably possible.

We will investigate the issue and arrange an appropriate resolution, which may include a replacement or refund at no additional cost to you.

Returns and Refunds

For information about returns, replacements, and refunds, please review our Return & Refund Policy:

https://novabridgestore.com/policies/refund-policy

Contact Information

If you have any questions about shipping or your order, please contact us:

AstroNova™ — NovaBridge Commerce LLC

Email: info@novabridgestore.com

Website: https://novabridgestore.com

We appreciate your patience and thank you for choosing AstroNova™!